Shipping policy
Your comfort is our priority. Every order is confirmed by our customer service team within 24 hours of placing the order.
If you have any questions or issues, please contact us directly through our official customer service channels.
Please do not contact the shipping company or reach out through social media pages to ensure faster support and resolution.
We continuously monitor all shipments and will contact you if any delay or issue occurs within 3 days.
If you face any issue after receiving your order, you can contact us immediately so we can take the appropriate action.
📌 Official Working Hours:
Sunday to Thursday
(Friday and official holidays are off)
📦 Delivery Schedule
Orders are prepared and shipped 6 days a week (except Fridays).
Delivery time: 3–5 business days after order confirmation.
You will receive an SMS from the shipping company including:
- Cash on Delivery (COD) amount
- Courier contact number
❌ Order Cancellation
You can cancel your order within 48 hours of confirmation.
To cancel an order, please contact customer service through our official channels.
💡 Note
Our goal is to provide a smooth and fast shopping experience — and the Teomax team is always here to help 👌